Quick Guide for HRs
Hi! Nice to E-meet you🤝! I'm Xumeng, a User Experience Designer that has worked in digital product field for a little over 6 years. I figure your time is precious, so I've made this page for you to read me in 5 min.
1/5
Favorite Case Studies
SAP Content Hub
Showcases my qualitative research, information architecture, UX design and visual skills. It's a project where I really get to dive deep and demonstrate how my UX capabilities contributes to the digital marketing field.
SAP Microsites
Highlights my practice of UX audit and report, setting UX guidelines, teamwork and strong communication skills. Working on this project was a great experience in getting things done with a high standard and also shipment in tight timelines!
MyMSK
End-to-end design process. I had a lot of fun conducting qualitative and quantitative UX research, exploring countless design ideations and every possible "unhappy" flows. It was eye opening to learn from patients and caregivers' perspective and feel great to support both them and the business goal with design!
2/5
B2B or B2C?
If you are interested in my work that involves:
Multiple user groups
Complex workflows
Task efficiency optimization
If you are interested in my customer facing designs that includes:
Information architecture curation
Decision nudging
Value communication of products
3/5
Data & Insight Driven
I make data and insight driven design decisions, and I'm proficient in UX research tools such as UserZoom, Dovetail, and Miro/Mural.
For Apps or Services
You can find quantitative & qualitative research in these two case studies:
Working with UX researcher, I designed unmoderated tests to measure quantitative usability attributes:
Measured success rate of targeted tasks
Time to complete tasks
Surveys and other subjective satisfaction
Where do users go for the information they are looking for
Qualitative research provided findings and insights to guide my designs:
Think-out-loud tests & quiz, to see if a certain key information is successfully delivered
Open questions survey combined with click tests, find the why behind pain points
AB test to tell which design direction would work better
Helpdesk tickets and feedback collected with real time web feedback modal
For Web Ecosystem
Real time web engagement metrics are monitored and support the UX initiatives I worked on, giving me findings on user behaviors as the foundation for my hypothesis:
Pageview
Time spent per visit
Where does the visit come from
Where are visitors going
Where do they drop off
Qualitative research such as user interviews are also included to find the why behind these numbers. You can find more details in these two case studies:
4/5
Team Structure I'm Familiar With
The team structure I’m familiar with includes agile scrum team with PO/PM, engineers and scrum masters; and I've worked in parallel within a team of designers, design engineers, UX researchers and content strategist.
In the scrum team…
I solve business needs with as much as user centered design we can provide. I learn technical supports and constraints from team members, communicate possibilities through lo-fi to hi-fi designs and make influences with high quality delivarables.
In the designer team…
I socialize updates and ideas across different products to make sure everything is aligned, this also includes contributing to the always evolving Design System (DSM) team along the design process.
With stakeholders…
I also have worked with stakeholders such as product owners of other area, content partners and strategists, SEO leads, marketing and communication teams, etc. I learn stakeholders' goals and priorities, collaborate, negotiate and influence by visualizing designs related to their needs.
5/5
My Ideal Next Job
I am seeking a role that will enable me to learn, be creative, take ownership of a part of the product design, propose new ideas, and support a design system team. I am passionate about UX design and excited to bring my skills and enthusiasm to my next role.
As a UX designer, I am passionate about exploring different industries and learning more about the people they serve. By working on diverse projects, I hope to research and understand users' behaviors and preferences to create innovative and effective designs.
Additionally, I am seeking a role that will allow me to take ownership of a part of a product design. Being able to lead a specific aspect of a project will enable me to have a more significant impact on the final design outcome. I also want to have the opportunity to propose new ideas, especially long-term benefits to the team or ideas that can balance immediate needs with long-term goals.
A creative and user-centered environment is crucial for me. I am looking for an organization that encourages experimentation and embraces failure as part of the learning process. Working with design thinking methodologies will allow me to produce designs that are relevant, useful, and engaging for users.